1. Scope

This Privacy Policy explains how Dorsey-Worx LLC, operating under the Dorsey Worx brand, collects, uses, stores, and shares information in connection with this website, business inquiries, and support communications.

2. Information We Collect

  • Contact details such as name, company, email address, and phone number.
  • Business inquiry details, support requests, and message content you send to us.
  • Operational records related to scheduling, support, and workflow communications.
  • Basic website data such as browser or device information if collected by hosting tools.

3. How We Use Information

  • Respond to inquiries and provide support.
  • Operate, improve, and secure Command Ledger.
  • Send agreed service, scheduling, support, or product-related communications.
  • Maintain compliance records for consent and opt-out requests.

4. Sharing

We do not sell, share, rent, or disclose your personal information — including your phone number — to any third party for their own marketing, advertising, or lead generation purposes. This applies to all data we collect, without exception. We do not share phone numbers or other personal data with affiliates, partners, or any other entity for marketing or promotional use.

We may share information with hosting, analytics, communications, or support service providers that help us operate the business. These providers process data solely on our behalf and under our instructions. They do not have independent rights to your information. We may also disclose information when required by law or to protect our rights, systems, or users.

5. Retention

We retain information only as long as needed for operations, support, compliance, security, and legitimate business recordkeeping.

6. SMS Consent and Data

If you provide your phone number and opt in to text messages via our website form or by texting us, your phone number and SMS consent data are used exclusively for the purpose you consented to.

  • Your phone number is never sold to third parties.
  • Your phone number is never shared with third parties for marketing purposes.
  • SMS consent information is not shared with any third party, except as required to deliver the messages you requested (i.e., our communications service provider, acting solely on our behalf).
  • Your consent preferences are stored securely and can be changed at any time by replying STOP to any message or contacting us.

Dorsey Worx does not share, sell, or rent your mobile phone number or any personal information collected through SMS messaging with third parties for their marketing purposes. Your mobile number will only be used to send you the SMS messages you have opted in to receive.

7. Your Choices

  • You can request access, correction, or deletion by contacting us.
  • For SMS-specific rights including opt-out and consent details, see our Messaging Disclosure.

8. Contact

Privacy questions or requests can be directed to (917) 382-1776 or hvac.revrecovery@dorsey-worx.com.